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FAQ

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Questions
AS/400 - OS/390

1	Does EuroForm design/create IPDS forms for the Mainframe AS/400 environment?
2	Does EuroForm sell tools to design/create IPDS/AFP forms for the Mainframe AS/400 environment?
3	Does the IPDS 100 support IPDS stabling command?
4	How do I map a specific printer tray to another IPDS Host ID?

5	Nothing is printed and Writer on AS/400 goes to 'END' status. Why?
6	Printer stops after pressing 'Cancel Job' on the front panel of the printer. Why?
7	When I print IPDS from the AS/400 V5R1 the writer is in status 'WTR' and nothing is printed.
8	When printing to IPDS100 the 'Data' LED flashes a couple of times but nothing is printed. Why?

9	Where can I get infomation about PTF for AFP fixes for V4RxMx?
10	Where can I get infomation about PTF for AFP fixes for V5RxMx?
11	Where can I get infomation about PTF for TCP/LAN Printing for V4RxMx?
12	Where can I get infomation about PTF for TCP/LAN Printing for V5RxMx?

13	Why do I get '40 EIO x BAD TRANSMISSION ERROR' when printing from the Host?
14	Will the IPDS 100 DIMM report 'Paper Jam', 'Cover Open', 'Toner Low' etc. back to the AS/400?
Configuration

15	"Buffer Packing" is not set to 'Enabled' in JetDirect Card. Why?
16	Duplex job is printing slowly. Why?
17	How can I have the first page printed faster?
18	How do I change Buffer Packing in the JetDirect card from Disabled to Enabled?

19	How do I map the 2000 sheet tray (tray 4) on my HP LJ9050, HP 9040mfp and HP 9050mfp?
20	I cannot print Edge to Edge on my HP printer with IPDS100. Why?
21	I/O Timeout and JetDirect Idle Timeout with IPDS100
22	My HP LJ4100 is initializing again and again. Why?

23	Smiling faces are printed when I print to the IPDS 100 DIMM. Why?
24	Some times I get an extra blank page when printing duplex jobs on HP 9055mfp or HP 9065mfp. Why?
25	The national characters are not printed. Why?
26	Troubleshooting guide when a IPDS100 installation is not working.

27	When configuration pages are printed on the printer the JetDirect page is missing. Why?
28	When I add margins for a specific tray the Back Top Margin is set to the same as Front Left Margin. Why?
29	When I try to run the Diagnostic Tool I get a Memory Reference Error in my Internet Explorer. Why?
30	Why can I not address Tray 4 on my HP LJ9000 / HP LJ9000mfp?

31	Why can I not print from Tray 5 on my HP LJ9055mfp/LJ9065mfp?
32	Why can I not print IPDS job from my Towerfeed trays?
33	Why can my duplex printer not print duplex with IPDS100 Release 1.5b?
34	Why is the HP CLJ4600 not printing in Color using IPDS 100 Release 1.3?

35	Why is the output not moved when I change the settings of the margins?
36	Why is the printer cycling between 'Ready' and 'Processing job' and nothing is printed?
Demo

37	Should I download the newest demo version even if I have an older version?
38	Why do I have to register to get a demo of EuroForm IPDS 100?
Service Errors

39	I get a Service Error 49.00FF when I power on the HP LJ2300, HP LJ4100 or HP LJ4200L printer. Why?
40	I get a Service Error 49.4C30 when I print to a specific tray. Why?
41	I get the Service Error 49.4C02 when the IPDS100 demo is installed. Why?
42	When I try to access the ChaiService interface I get a Service Error 49.4274. Why?

43	When I try to access the ChaiService interface I get a Service Error 49.4C18. Why?
44	When I try to add the external tray 1 in the web menu I get a Service Error 49.4C27 on my HP 9000. Why?
45	When I try to print from the AS/400 I get a Service Error 49.4C2F. Why?
46	Why do I get '49.4E84 after printing several days with IPDS100?

47	Why do I get '49.4E84' when I have installed the IPDS100 version 1.5.0.8 in my HP LJ4100mfp?
48	Why do I get '49.FF09' when browsing the IPDS100 web menu?
49	Why do I get '68.1 Permanent Storage error' when the printer is switched on?
50	Why do I get '79.4E81/82 or 49.4E81/82 when I have printed several jobs from the Host?

Firmware

51	My HP LJ4100 never initializes and the display shows ******* using FW 01.019.01. Why?
52	The HP P4015 / P4515 printer is receving data and nothing is printed. Why is that?
53	Which firmware level is required in HP LJ5100, LJ8150, LJ2300, LJ24X0, LJ4100, LJ4100mfp, LJ4200, LJ4300, LJ4250/4350, LJ9000, LJ9050, LJ9000mfp, LJ9055mfp, LJ9065mfp, CLJ3700, CLJ4600, CLJ4650?
Installation

54	How do I initialize the disk on HP 4600, HP 5500, and HP 9500, HP 8150, HP 9000, HP 9050, HP 4100mfp and HP 9000mfp?
55	HP LJ4100mfp needs additional 64 MB RAM if firmware 20041009 03.801.1 is used.
56	There is no 'EuroForm IPDS 100 menu' in the HP LJ24x0, HP 4250 or HP 4350 web menu. Why?
57	Why is the IPDS100 not working in my HP 9000mfp with firmware 3.721?

Misc

58	Can I re-program the IPDS100 DIMM for HP LJ4100 to work in HP LJ4200?
59	Can I reprogram the IPDS100 MFC or USB to work in another printer model?
60	Does the IPDS 100 DIMM have flash capability on the same DIMM?
61	Does the IPDS100 work with HP Jetdirect 680n wireless print server J6058A?

62	My IPDS100 does not work when BarDIMM is installed. Why?
63	The EuroForm Diagnostic Tool is nor working properly! Which Java Plugin version is needed?
64	Why am I not able to print PC application after IPDS print from AS/400?
65	Why can I not see the EuroForm IPDS 100" button in the left menu in my web browser. Why is that?

66	Why can my printer not print collated copies after I have installed the IPDS100 DIMM?